Privacy Policy
Nest Finders (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us when using our website www.nestfinders.net.au and our services.
1. Information We Collect
We collect and store information necessary to provide property advisory and buyer’s agent services, including:
- Personal Information: Name, address, email, phone number, identification details (where required for compliance), financial details relevant to property purchase (budget, pre-approval status), and payment information for deposits.
- Property Preferences: Details provided in the Property Wish List, Buyer Profile, or forms relating to your investment goals, location preferences, and property requirements.
- Transaction Information: Signed Agency Agreements, receipts of deposits, and related documentation necessary to carry out property searches and negotiations on your behalf.
- Technical Information: Non-personal data such as IP address, browser type, device details, and website usage patterns (collected via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Provide tailored property search, advisory, and negotiation services.
- Prepare and process legal documents (e.g., Agency Agreements, Offers, and Contracts of Sale).
- Facilitate deposit handling and provide payment receipts.
- Communicate with you regarding property opportunities, updates, and service-related matters.
- Meet compliance and record-keeping obligations under Australian property and financial regulations.
- Improve our website functionality and user experience.
3. Sharing Your Information
We will never sell or rent your personal data. We may share information with trusted third parties only when necessary to:
- Engage mortgage brokers, solicitors, conveyancers, or inspectors as part of the property purchase process.
- Process deposit payments securely via financial institutions.
- Comply with legal, regulatory, or audit requirements.
All third parties are required to protect your data and use it only for the services we request.
4. Deposits & Payment Information
When you pay an initial deposit or service fee, we only collect the information required to process the payment. Bank account details or payment records are handled securely and never shared except with our payment processors and financial institutions for verification.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed as completely secure.
6. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal information.
- Withdraw consent for us to use your data (subject to contractual obligations under signed agreements).
- Opt-out of receiving promotional emails or property updates.
Requests can be made by contacting us directly at info@nestfinders.net.au
7. Cookies & Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve services. You can adjust your browser settings to refuse cookies, though some website features may not function properly.
8. Third-Party Links
Our website may contain links to third-party services (such as property listing portals or mortgage calculators). We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Nest Finders
Email: info@nestfinders.net.au
Phone: +61406 876 664